Privacy Policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

LumiKids PPEC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, fill out a form, contact us, or otherwise interact with us online. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We may collect personal information when you contact us, submit a form on our website, request information, or communicate with our team. This information may include:

  • Parent or guardian name
  • Child’s name, age, or general care-related details voluntarily submitted by you
  • Email address
  • Phone number
  • Address or location information
  • Any additional details you provide through contact forms, email, or phone inquiries

We may also collect limited technical information automatically through the website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • General website usage data

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests
  • Communicate with parents, guardians, and families about our services
  • Provide information about consultations, enrollment, and care options
  • Improve our website functionality and user experience
  • Maintain internal records
  • Support security, fraud prevention, and website administration
  • Maintain records of communication preferences and consent where applicable

3. Forms and Website Inquiries

When you submit a form on our website, we collect the information you voluntarily provide. This information is used to respond to your inquiry, provide requested information, and communicate with you regarding our services.

Please do not submit sensitive medical information through general website forms unless specifically requested through a secure process.

4. SMS Messaging and Phone Communications

If you provide your phone number, we may contact you by phone or text message regarding your inquiry, appointments, service information, or important updates.

Opt-In and Consent
By providing your phone number and consenting to receive text messages, you agree to receive service-related communications from us.

Opt-Out Instructions
You may opt out of text messages at any time by replying STOP. After opting out, you will no longer receive text communications unless you choose to opt in again.

Message Frequency
Message frequency may vary depending on your interaction with our office.

Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan.

Help and Support
For help, reply HELP or contact us directly at (863) 202-7137 or lumikidsppec@gmail.com.

SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as needed to support communication services. Text messaging opt-in data and consent will not be shared with third parties for marketing purposes.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in limited situations such as:

Service Providers
We may share information with trusted third-party service providers who assist with website hosting, communications, scheduling, analytics, or other business operations. These providers are expected to keep your information secure and confidential.

Legal Compliance
We may disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, users, or business.

Business Transfers
If our business is involved in a merger, acquisition, or transfer of assets, information may be transferred as part of that transaction, subject to applicable privacy protections.

6. Third-Party Services

Our website may use third-party tools or services, such as website hosting platforms, analytics tools, contact form providers, spam protection, social media links, or embedded content. These third parties may collect limited information according to their own privacy policies.

We encourage users to review the privacy policies of any third-party websites or platforms they visit through our website.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you provide through our website. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is intended for use by parents, guardians, and caregivers seeking information about our pediatric services. We do not knowingly collect personal information directly from children through the website without appropriate parental involvement.

If you believe a child has submitted personal information to us through the website without parental consent, please contact us so we can review and remove the information if appropriate.

9. Your Choices

You may contact us at any time to:

  • Request access to information you submitted through our website
  • Request that we update or correct your information
  • Ask that we delete information you previously submitted, where applicable
  • Opt out of future communications

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after updates are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

LumiKids PPEC
912 E Parker St
Lakeland, FL 33801
Email: lumikidsppec@gmail.com
Phone: (863) 202-7137
Fax: (863) 202-7138

By using this website, you consent to this Privacy Policy.